RENA Technologies GmbH
Höhenweg 1
D-78148 Gütenbach
Tel. +49 7723 9313-0
E-Mail info@rena.com

RENA

Service Level Agreements

The modular service concept where you can assemble individual Service Level Agreements from various service modules. We will advise you and you decide which services are required, so you only pay for what you really need. Important components of RENA Service Level Agreements are regulated contract items covering spare parts, response times, service times, confidentiality agreements, payment terms and many other framework conditions of the provided services. We also offer a manufacturer warranty on services we provide. With a Service Level Agreement you can take care of all aspects of the service business at once.

Benefits at a glance:

  • Stipulated response times
  • Agreed service times (weekend / service on site)
  • Contractually agreed service prices and payment terms
  • Superior reliability and customer service
  • Greater service flexibility
  • Spare parts discounts based on order volume
  • Cost and time savings
  • Transparency in the service Business
  • Higher quality level
  • Increased transparency in budget planning

Download cart

Contact person

24/7 Tech. Service  Hotline
24/7 Tech. Service Hotline
Service
Phone
+49 7723 9313–9780
E-Mail
service@rena.com
@ RENA
RENA Technologies GmbH | Höhenweg 1 | D-78148 Gütenbach | Tel. +49 7723 9313-0 | info@rena.com